Do You Have Questions? We’ve Got the Answers.
To see the answers to our Frequently Asked Questions, please click on each question.
If you don’t see your question on this page or you want to speak to a TDI team member, please click here.
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How Do I Request a Quote?
Please contact us by phone at (714) 751-6782 or fill out the TDI quote form so we can answer any questions you may have.
Our office is open Monday through Friday from 7:00 a.m. – 3:30 p.m.
What Are Your Minimum Quantities to Order (Minimum Order Requirements)?
Based on your requirements, minimum orders will be calculated with a certain formula to determine the total weight. Below are some calculating guidelines:
Clear Bags
Under 14”: 100#
14”-29”: 250#
30”+: 500#
Low Density
L x W x Gauge x 67
Example: 10 x 12 x .002 x 67 = 16.08 lbs/1,000 bags (= yield)
High Density
L x W x Gauge x 69
Example: 10 x 12 x .002 x 69 = 16.56 lbs/1,000 bags (= yield)
Printed/Color Bags
A request for printed or color bags can affect the minimum quantity requirements.
Since calculations can be complicated, we advise you to contact our sales office for further information and assistance.
How Many Colors Can You Print?
TDI can print any combination of colors, up to four colors total for both sides. For example, we can print four colors on one side only, or we can print three colors on one side and one color on the other side.
Some customers simply select one color on one side only. We can customize your order with color-matching.
What Color Film/Bags Are Available?
We can produce all basic colors, and offer color-matching with existing packaging.
What is the Lead Time on Orders Placed?
Usually, production takes about 3-4 weeks (15-20 business days). Times may vary, depending on the quantity and complexity of your order. However, in certain cases, we can finish production faster.
Our team will do whatever it takes to make sure your needs are being met. Please contact us for a more precise ETA.
How Do You Ship?
We typically use UPS, Federal Express, or LTL freight carriers to arrange to ship to your site. Usually, customers require or advise us to use their preferred shipping provider. You can also hire your own shipping company to pick up the products.
Another option is to pick up the products yourself at will call. Our hours of operation are Mondays through Fridays from 7:00 a.m. to 3:30 p.m.
What Industries Do You Work With?
We are happy to work with any industry or business that needs TDI products. We have successfully produced custom packaging for companies ranging from nurseries to medical suppliers.
Is Your Company Environmentally Conscious?
We certainly are! TDI only uses premium FDA-approved resins to manufacture our products. We maintain strict compliance with the Air Quality Management District (AQMD) and the EPA at all stages of production.
We also recycle all scrap generated during production and inform our customers of the recyclability of our products so they can do the same.
Why Should We Choose TDI?
We have a proven track record of more than 45 years of manufacturing excellence. Our specialty is producing custom-made bags from high-quality resin that are tailored to your specific needs.
Team TDI will treat you like a family member. Respect, integrity, and fairness are our prime ethical standards. You will get to know the person you are dealing with. Along with great customer service, this has helped us to develop long-term relationships with many satisfied customers.